J Kelly Dunn . com

Wood Lathe Artist

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Return Policy

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Return Policy

REFUNDS:
We will issue full refund if your purchase does not meet your expectations providing the item is in ORIGINAL condition. Refunds are less all shipping and associated fees.

RETURNING AN ITEM:
Please contact us before returning an item. All returns must be shipped back to us within 48 hours of delivery confirmation in their entire original packing. Any return shipped after the 48 hour period or not in their original packing may not be eligible for a refund. Customer will be required to return the original package insured with delivery confirmation at customer’s expense.

DAMAGED ITEMS:
We pack our items very well. We ship all packages insured. In the event your item is damaged during shipment, please notify us and we will send you all the information needed to file a "damage claim" with the shipping carrier. Customer will need to file the claim as the delivering carrier will have to inspect the entire package.

Please do not sign for a package with obvious damage to the box.

LOST PACKAGES:
We send all items with confirmation delivery requiring a signature as well as insurance. If your package is lost during shipment, we will file a "lost claim" with the shipping carrier and credit your account.